Contact Us
Important Update – We are aware of a small number of customers who may have had trouble contacting us recently. Please note all 0330 numbers are no longer in use, and our main line telephone numbers and contact email addresses are those listed below. Alternatively, if you would like us to contact you, our book a callback form allows you to pick a convenient time for us to call you. Please accept our sincerest apologies for any inconvenience this may cause.
Have a question? Need some help? We are happy to go through any queries you may have. We’re just a phone call, email or instant message away, and would love to hear from you.
Please email the department best suited to your enquiry, or complete the form below, so we can provide you with a quick and efficient service. Alternatively, if you would like to speak to us or your query is urgent please contact us using the numbers provided.
Bereavement Enquiries
0800 840 1665
General Enquiries
01934 422 991
Enquiry Form
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Address
Head Office
Trust Inheritance Ltd
Crown House, 1 Stafford Place
Weston-super-Mare
North Somerset
BS23 2QZ
All correspondance should be sent to the above address, FAO Customer Care.
Click here to see our location.
Opening Hours
24 hours a day, 7 days a week, 365 days a year.
Telephone Support:
Monday to Friday: 9:00 – 19:00
Saturday: 9:00 – 17:00
Sunday: 9:00 – 14:00
Office Hours:
Monday to Thursday: 9:00 – 17:30
Friday: 9:00 – 17:00
Useful Links
Document Retrieval
If you are an existing customer or family member you can retrieve any document we store for you, in our secure storage facility, at any time.*
Tell us about a Death
We have various solutions available to assist you in dealing with the funeral, legal and financial requirements following the death of a loved one.
*Checks will be carried out to make sure you are allowed to retrieve the document.
