Contact Us
Important Update – We are aware of a small number of customers who may have had trouble contacting us recently. Please note all 0330 numbers are no longer in use, and our main line telephone numbers and contact email addresses are those listed below. Alternatively, if you would like us to contact you, our book a callback form allows you to pick a convenient time for us to call you. Please accept our sincerest apologies for any inconvenience this may cause.
Have a question? Need some help? We are happy to go through any queries you may have. We’re just a phone call, email or instant message away, and would love to hear from you.
Please email the department best suited to your enquiry, or complete the form below, so we can provide you with a quick and efficient service. Alternatively, if you would like to speak to us or your query is urgent please contact us using the numbers provided.
Bereavement Enquiries
0800 840 1665
General Enquiries
01934 422 991
Enquiry Form
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Address
Head Office
Trust Inheritance Ltd
Crown House, 1 Stafford Place
Weston-super-Mare
North Somerset
BS23 2QZ
All correspondance should be sent to the above address, FAO Customer Care.
Click here to see our location.
Opening Hours
Toolboxx® Online:
24 hours a day, 7 days a week, 365 days a year.
Telephone Support:
Usual Opening Times
Monday to Friday: 9:00 – 19:00
Saturday: 9:00 – 17:00
Sunday: 9:00 – 14:00
Christmas Opening Times
Monday 23rd December: 9:00 – 19:00
Tuesday 24th December: 9:00 – 19:00
Wednesday 25th December: CLOSED
Thursday 26th December: CLOSED
Friday 27th December: 9:00 – 19:00
Saturday 28th December: 9:00 – 17:00
Sunday 29th December: 9:00 – 14:00
Monday 30th December: 9:00 – 19:00
Tuesday 31st December: 9:00 – 19:00
Monday 1st January: CLOSED
Tuesday 2nd January: OPEN AS NORMAL
Office Hours:
Usual Opening Times
Monday to Thursday: 9:00 – 17:30
Friday: 9:00 – 17:00
Christmas Opening Times
Monday 23rd December: 9:00 – 17:30
Tuesday 24th December: 9:00 – 13:00
Wednesday 25th December: CLOSED
Thursday 26th December: CLOSED
Friday 27th December: 9:00 – 17:00
Saturday 28th December: CLOSED
Sunday 29th December: CLOSED
Monday 30th December: 9:00 – 17:30
Tuesday 31st December: 9:00 – 13:00
Monday 1st January: CLOSED
Tuesday 2nd January: OPEN AS NORMAL
Useful Links
Document Retrieval
If you are an existing customer or family member you can retrieve any document we store for you, in our secure storage facility, at any time.*
Tell us about a Death
We have various solutions available to assist you in dealing with the funeral, legal and financial requirements following the death of a loved one.
*Checks will be carried out to make sure you are allowed to retrieve the document.
